Category Archives: Prison Communication

Securus video visitation saves families thousands and keeps inmates in touch

Securus Technologies is the nation’s largest provider of inmate communication solutions. Out of its lineup of hundreds of products, perhaps the most popular is it’s video visitation technology. Rolled out over the course of 10 years, this proprietary system allows inmates to say in face-to-face contact with their loved ones, for little more than the cost of a phone call. This is one of the best ways to keep inmates out of the perils of hopelessness that ensue from having nothing positive in their lives to look forward to.


But some of the largest beneficiaries of this new visitation system are the families of the inmates themselves. Because of the fact that most inmates within the United States criminal justice system do not have meaningful sources of income, the burden of footing the bill for things such as inmate calling usually falls on the shoulders of the family members. This could be a difficult circumstance, especially considering that the majority of inmates’ families fall within the lowest quarterly of income.


Add to this that many prisoners are sentenced to serve their time at locations that are far away from their hometowns. This creates a situation where families, if they should want to drive to visit their loved ones in person, oftentimes are faced with the prospect of driving hundreds of miles and incurring all the cost associated with long road trips, every time they want to go see their loved ones who are incarcerated in the nation’s prisons.


For many families, this means that they can only make one or two trips per year. For others, they simply cannot foot the bill at all. The added cost of fuel, lodging and eating meals on the road proves to be too much. This is most true with families that have children. It is these families that are most in need of the ability to stay in contact with the fathers of their children while they served their time. Securus video visitation allows them to do so.


Field Experts From Securus Technologies Set Another Benchmark

Securus Technologies, one of the leading providers of telecommunication services to the criminal justice industry, revealed that eleven specialists have received the prestigious BICSI Installer 1 Certification. The certification is yet another evidence of the commitment shown by Securus towards its customers. Already, the company has set numerous benchmarks in its industry including the development of a number of high-tech projects.


The BICSI certification is given by a prominent international building association, which represents thousands of companies in the services and telecommunication sector. Accordingly, the certification is designed to develop high-tech skills among field specialists by providing them a tailor-made environment depicting a real-world scenario. During the certification process, technicians undergo stringent training and study a wide variety of subjects.


In fact, BICSI Installer 1 Certification covers the entire spectrum of ICT industry from voice, data and audio to video transmission. The credential holders of the certificate are proven masters of designing, installing, managing and maintaining complicated ICT projects. Actually, it will not be an overstatement to suggest that holders of the certificate are capable of installing an entire ICT project, alone. These projects involve meticulous planning to figure out pathways, wireless-based systems and networking. Already, the certification is highly sought after by experts in more than 100 countries.


According to the SVP of Operations, Danny de Hoyos, the certification is an ideal fit for our training needs because customers need highly sophisticated systems. It is also interesting to note that these customers expect Securus experts to be nothing short of spectacular. Therefore, the company needs to maintain its high standards, which are seen as a benchmark in the industry. In addition, the success of certification also depends on the expertise of individuals because the certification requires prior knowledge of the subject. Luckily, the average field specialists at Securus Technologies has over 15 years of experience.